TESTIMONIALS

Reviews from our Happy Customers

“No one else matches the rates, reliability and quality.”

We have tried a number of other flooring companies, but no one else matches the rates, reliability and quality of workmanship we depend on from Restoration Hardwood. Murray and his crew have been taking care of our 5,000 sq ft ballroom and lobby for three years, and we look forward to a longstanding relationship for many years to come. Darryl Carracher

Scottish Cultural Centre

“The attention to detail is obvious.”

We are extremely satisfied with the great refinishing job undertaken on our floors by Murray and his team. The difference is dramatic – and every room in our home that has wood flooring, looks like a new room. The attention to detail is obvious, as 90% of our home is wood flooring, and the level of quality to which the restoration was completed, is excellent. And we were very pleased at the teams efficiency, as the work was finished per the original schedule – well done! Gary Lengyell

Vancouver

“No evidence of dust anywhere.”

I would like to take this opportunity to express my appreciation for doing such a beautiful job on my hardwood floors. The results truly exceeded my expectations. There was absolutely no evidence of dust anywhere. I would not hesitate to recommend your professional services to any prospective client. Micheal Gustavson

West Vancouver

“The floors look amazing.”

We hired Restoration Hardwood to refinish our Fir Floors. We were very impressed with the quality of the work done on the floors and the dust free results after all the work was completed. There was no clean up required on our part. The floors look amazing and the crew was professional, courteous and highly skilled in their trade. The work was completed on time and on budget. We would recommend Restoration Hardwood to finish your hardwood floors. Davis Bordingnon

West Vancouver

“We would highly recommend Restoration Hardwood.”

We hired Restoration Hardwood to refinish our Fir Floors. We were very impressed with the quality of the work done on the floors and the dust free results after all the work was completed. There was no clean up required on our part. The floors look amazing and the crew was professional, courteous and highly skilled in their trade. The work was completed on time and on budget. We would recommend Restoration Hardwood to finish your hardwood floors. Gabriela & Paul Spitzer

North Vancouver

“Our 40 year old floor looks beautiful!”

I just wanted to express our complete satisfaction in the quality and professional service your company has provided in refinishing our hardwood floors.

Our biggest challenge was the blending of two types of hardwood from our kitchen leading into the living room and with a height variation of 1” between the two floors. Your expertise and vision has created the perfect gradual transition that blends and matches excellently between the two rooms.

Your other team members, Devon and Thomas, were both very courteous and professional throughout the refinishing process. They maintained the entire area in a dust-free environment, completed the task within the scheduled time frame and needless to say our 40 year old floor looks beautiful!

I will not hesitate to provide your company as a reference for anyone considering to re-finish their hardwood floors. Ernie & Michelle

North Vancouver

“Your crew that did the installation and restoration were a pleasure to have working in our home.”

Hi Murray, I want to thank you for the great job your company did. I was very happy with your prompt response to my request for an estimate for our flooring project. Your crew that did the installation and restoration (Kevin and George) was a pleasure to have working in our home. Their attention to details made all the difference in the quality of the finished work. The kitchen floor, where the original wood was the most problematic, has turned out to be the most impressive of all. I have recommended your company to my friends and neighbours. Melanie Bond

Vancouver

“They exceeded our expectations.”

We hired Restoration Hardwood to do a combination of restoration of our 50 year old hardwood floors and installation of new to match the rest in our home. Murray was very knowledgeable and gave great advice. His crew was very professional, knew what they were doing and were prompt. They exceeded our expectations and we would not hesitate in recommending them to our friends and family. Dela & Ross Kavoosi

West Vancouver

“He was most helpful, patient and considerate in dealing with our questions.”

I’m writing to complement you on the excellent service we received from your company. We were most impressed with Devon who arrived alone on the Monday after Easter. He was most helpful, patient and considerate in dealing with our questions, suggestions and lack of knowledge – a very good salesman for your company in that department. As well as that he was a most efficient knowledgeable and expert worker. If I were a time and motion study man I would give him 99% in that department. I thought he must be part owner of the company but he said no. Devon’s helpmate Tomas also seemed to know his onions but we had less to do with him. But give them both a pay raise!!! Lillian and Mike Kelly

Vancouver

“Once Murray’s team repaired the area of the old stair railing you would never know it had been damaged.”

A number of years ago we had glued parquet tile over the hardwood flooring at the front entrance as well as between the kitchen/bathroom/bedroom and had carpeted the rest of the hallway. My husband patiently got the parquet tile off but was sure the area at the front entrance would have to be replaced as the floor was so discoloured and splintered in places. We were sure Murray would tell us that the area could not be repaired. Murray was very calm when he saw the Hardwood floor and said the area along the old stair railing could be repaired and that he was sure the rest would come out just fine after sanding. We were a little skeptical but took his word for it. And he was right! Once Murray’s team repaired the area of the old stair railing you would never know it had been damaged. Marianne & Boen Thee

Vancouver

“We were also impressed with Murray’s response in dealing with some small repairs that he noticed and insisted on correcting to our complete satisfaction.”

We have been most pleased with the recent service provided by Restoration Hardwood. Murray and his colleagues were friendly and professional throughout the process, and were quick to make adjustments in the job as required. We were also impressed with Murray’s response in dealing with some small repairs that he noticed and insisted on correcting to our complete satisfaction. We’ve been through this process before and we appreciated Restoration Hardwood’s promise of, and delivery of a “dustless” experience. Terry and Barb Hood

Vancouver

“They left no mess, no dust!”

Restoration Hardwoods did a great job for me. They came quickly gave a fair and comprehensive estimate and did all they said they would do. They left no mess, no dust! The colour we chose together has proved very satisfactory and I am altogether pleased to have worked with them. Andrea Sauder

Vancouver

“We are very pleased with the dust free job.”

We had our oak hardwood floor covered with carpet for 40 years. Restoration Hardwood removed the carpet and restored the oak floor to its former beauty. We are very pleased with the dust free job they did. The fellows who did the job were courteous, considerate and communicative. Obviously they knew what they were doing. The end result is beautiful. We can highly recommend Restoration Hardwood. Micki & Ed Nadort

Coquitlam

“The best part of your company was the terrific friendly professional service your guys provided.”

We are very happy with our hardwood floors, your company delivered what you promised, the dust free refinishing of our 50 year old hardwood floors was incredible, I have been raving about your services to all my neighbors and family and friends, some of them have dropped in just to have a look and can’t believe the transformation. The best part of your company was the terrific friendly professional service your guys provided, Kevin was always pleasant and polite and so was Thomas, they left the place very clean, all I had to do was move my furniture back in. Thanks again Murray. Rita and Ara Baghamian

Coquitlam

“Murray and his crew extended me a special favour and made my wish a reality.”

I wanted to surprise my wife and 2 children while they were visiting family overseas. One of the major projects involved opening-up a wall between the living room and dining room. On very short notice, Murray and his crew extended me a special favour and made my wish a reality. The wife and children were more than surprised–they were grinning from ear-to-ear. We now enjoy a much better floor plan and by extension, life-style. Having been reunited with the original hardwood flooring and a great job on subsequent transitions was very much appreciated. Great work and many thanks Murray! Omar Haji

Vancouver

“The floors you stained looks incredible! Wow!”

We recently had Restoration Hardwood refinish and stain the white stained ashwood floor in our main foyer. Our kids had abused it over the years with all sorts of toys and vehicles. There were scratches and dents everywhere! I was actually not too fond of hardwood at the time as ours looked really bad from all the abuse. I never really understood what the big fuss over (real) hardwood flooring was about

Prior to refinishing our foyer, we put a dark walnut (commercial grade) luxury vinyl plank flooring in our kitchen and family room to withstand high traffic and the kids. It looks like real wood and we’ve received many compliments. Next to the scratched up white stained ashwood, it looked amazing. At one point, we even considered replacing the ashwood in the foyer with the same vinyl plank.

I am so glad that we decided to let Restoration Hardwood refinish and stain the floor instead of replacing. The floors you stained look incredible! Wow! It’s been a couple of weeks and we still can’t get over how good the floor looks and feels. Now the newly finished ashwood puts the vinyl plank to shame!! We couldn’t believe the wood hiding under the old finish was still so beautiful. Our thanks to Kevin and Thomas for a job well done! They also did a wonderful job mixing the stain – it matches the dark walnut vinyl plank perfectly.

Murray and his team were always very courteous, professional and patiently answered my many questions. We would not hesitate to recommend them to our family and friends. Dr. & Mrs. Bernard Jin

Coquitlam

“We are absolutely thrilled with the result.”

Murray and Restoration Hardwood refinished our floors recently. The hardwood floors were oak and on the main level of our home. They had become discoloured with use/water. We chose to have them resanded and stained a darker colour. We were delighted with the painless process. We did have to clear all the furniture, including fridge and toilet but the results are beautiful. They arrived when they said they would and stayed for just the time it took to complete each stage. We are absolutely thrilled with the result and wished we had had it done earlier. Everyone has admired it and we would certainly use this company again. Elizabeth Allen

North Vancouver

“They helped me to decide on whether the hardwood floors should be stained or left natural”

I live in an older home which is nearly sixty years old. The house itself has been well maintained but the hardwood floors were in pretty rough shape especially in the front bedroom which was thrashed. The boys from Restoration Hardwood came and did an excellent job and the floors now look fabulous! I really appreciated how Murray answered all my questions and helped me to decide on whether the hardwood floors should be stained or left natural. That was extremely helpful as I was not sure what to do and needed advise during the decision making process. The rooms now look beautiful! What an improvement to the overall look of the house. I will be contacting Restoration Hardwood to come back in the spring to tackle refinishing the den area. Hillary Hoggarth

North Vancouver

“Your crew were excellent and our floors look better than new.”

Restoration’s Hardwoods work on our 15 yr old well used parquet floor was first class, they were prompt and professional. The floor has been restored to a state superior to the original. Thank you Murray, your crew were excellent and our floors look better than new Pat and Mary Johnson

Deep Cove

“Absolutely fabulous!”

The oak hardwood floors in our living/dining area and three bedrooms had been covered by wall-to-wall carpeting for over 20 years. They now look absolutely beautiful. Restoration Hardwood took care of everything, from removing the old carpets to painting touch-ups at the end. The work was done pleasantly, efficiently and some minor concerns we had were addressed with no questions asked. I would certainly recommend Restoration Hardwood. Ev and Barb

Vancouver

“The hardwood floors looks beautiful!”

The hardwood floor looks beautiful! Your guys were very good and excellent at coming back for touch ups! I will recommend your company! Ann King

Vancouver

“We’re thrilled with our floors.”

We’re thrilled with the floors. They look beautiful and turned out so much better than we expected. Your service has been professional and courteous and you kept us well informed through out the whole process. Denise & Della Mattia

Burnaby

“Meticulous in their refinishing work.”

Restoration Hardwood has done a wonderful job in restoring my oak hardwood floor, which was previously damaged by defective underlay and water stain. The crew led by Murray was meticulous in their refinishing work particularly in replacing the damaged strips. The result was exceptional! Further Murray was excellent in being punctual and was able to accommodate our scheduling request. We definitely appreciate Murray for a job well done. Stephen Shuen

Maverick Real Estate Corporation

“High quality floor refinishing at a reasonable cost.”

After reviewing estimates from three floor refinishing companies, all of which were similarly priced, I made the decision to choose Restoration Hardwood because of the impressive testimonials that were written by past customers. I was not disappointed. After 16 years of use, my kitchen, dining room, and living room floors look like new.The refinishing was done very quickly and dust free. I was pleased with the professionalism of Kevin and Tomas who completed the sanding, installation of the shoe molding, and application of sealer and two coats of semi gloss Streetshoe. Four hours after each coat I was able to walk lightly on the floor and two days later I can now begin to move my furniture on to the floors. Best of all, the work was done on the scheduled dates and within the estimate. I strongly recommend Murray Macintyre and Restoration Hardwood for high quality floor refinishing at a reasonable cost. Bill Gruver

North Vancouver

“Your guys treated our house like it was their own.”

We were really pleased with the hardwood floor refinishing and your exceptional crew. Kevin listened carefully to all of our concerns and went the extra mile to ensure our house was spotless when they were finished. It’s always a little nerve wracking to have trades in your home, but your guys treated our house like it was their own and it made all the difference in the world. The floors look beautiful and we’re thrilled with the outcome. Lisa Lock

North Vancouver

“I could not be more pleased with your services.”

I would like to thank you for your company’s involvement in our home restoration project. The new hardwood floors you installed and the old floors you refinished look great. I found your staff to be very professional, careful and obviously committed to their trade. Although the work has taken place over an extended period of time your flexibility has been greatly appreciated. Your pricing has been fair and change orders professionally handled. I would be pleased to provide a referral to prospective clients as I could not be more pleased with your services. Steve Fane

Vancouver

“The work was done quickly and professionally.”

We fully and enthusiastically recommend the work done by Restoration Hardwood. Murray and his crew refinished the oak floors on the main floor of our home in the Spring of 2009. The floors had been refinished in 1993 by a larger, more well known firm, and had not stood up to the traffic of a young family with two dogs. Restoration Hardwood exceeded our expectations. As well as beautifully refinishing the floor, Murray’s crew replaced and installed 20 floor boards which had been damaged through wear or over-watering houseplants, and it is now extremely difficult to find where the new boards were fit into the existing. We also had creaks in some areas and the crew removed the flooring to screw the subfloor more securely, then replaced the boards, again invisibly. Our floors now look wonderful, with the natural colour richer than before, even though no stain was applied. The company was a delight to work with, caring for our every concern, and the work was done quickly and professionally. We are happy to fully recommend Murray Macintyre and Restoration Hardwood Ltd. Jim and Casey Fletcher

Vancouver

“The team was reliable, flexible and did perfect work.”

Murray and the Team from Restoration Hardwood did an excellent job at our house. Not only did we need new flooring but we also needed repairs done for the existing Hardwood floors. The team was reliable, flexible and did perfect work. We would not hesitate to recommend Restoration Hardwood to any of our friends Barbara Burns

West Vancouver

“Restoration Hardwood Delivered above expectations!”

The floors in our 1940’s house were scratched, soiled, had large areas of wood missing and were in need of major repairs. Murray and his team were efficient, professional and friendly from start to finish! When we came across a hiccup (our planks not being the standard size) they were quick to present all the options and advised on a recommended way forward with absolutely no impact on the duration of the job. They were on time, on budget and the floors look incredible. We couldn’t have imagined them looking this good. I wouldn’t hesitate to use them again or recommend them to anyone looking for a trustworthy company that deliver the goods. Genevieve

West Vancouver

“We appreciate the professional manner in which you stood behind your work.”

You are welcome to use us as a reference at any time. Both my wife and I are very pleased with the work undertaken and completed by Restoration Hardwood. We know that we are probably among your “fussiest” clients. Your work and attention to detail met or exceeded our expectations. We appreciate the professional manner in which you and your staff handled our project, and also that you stood behind your work when there was a small correction needed. Job well done! Thank you again. Dan & Sanja Mosher

West Vancouver

“We were impressed at how dust-free the environment was.”

We wish to express our complete satisfaction with the work performed by you and your crew in restoring our 47 year-old hardwood floors, restoring wooden stair treads and placing baseboard molding throughout the work area. We were particularly pleased with how your crew repaired the stairs and removed the squeaks that had developed over the years.

We made the decision to go with Restoration Hardwood after reviewing BBB info on companies engaged in these processes and the fact that you are recommended by Shell Busey. Indeed, it was while listening to one of his broadcasts that we learned of your company.

We were impressed at how quickly Devon and Thomas worked and how dust-free the environment was. Please extend our thanks to them for the excellent work they did. It was a pleasure to watch them work – what an efficient team! We will not hesitate to recommend you and Restoration Hardwood. George and Fran Grant

Vancouver

“Murray and his team were cost effective, reliable, very clean.”

The team of Restoration Hardwood has done a wonderful job on our large 4500 square foot, high traffic, multi-use maple hardwood floor at Performance Works on Granville Island. Murray and his team were cost effective, reliable, very clean ( dust free!), and had a high attention to detail that made our floors shine! We have referred them to other facilities on Granville Island, and have had them back for our bi-annual re-finishing. We give them our highest recommendation. Colin Cooper

Granville Island Cultural Society

“There’s no dust, and the finished product is amazing.”

Murray and his staff are the consummate professionals. They not only completed two excellent Hardwood flooring projects at our home but they did so in a timely manner and with minimal disruption. They make projects easy for the homeowner: they do exactly what they say they’ll do, they communicate well, there’s no dust, and the finished product is amazing. We’d highly recommend him and his team to anyone. Celia Lazzarin

North Vancouver

“The process is dust free.”

Restoration Hardwood was prompt in providing me with an estimate, scheduled the work quickly and completed the work on time and on budget. The refinishers were very knowledgeable and the process is dust free. It was a pleasure dealing with Restoration Hardwood. Ann Louise Filbert

West Vancouver

“They were fast and clean and went the extra mile.”

Restoration Hardwood did a top quality job sanding and staining the original fir floors in my 1913 house. They were fast and clean and went the extra mile to finish them exactly how I wanted. Everyone who sees the floors is amazed by the transformation. Jesse Schuhlein

West Vancouver

“We highly recommend using Restoration Hardwood.”

Our hardwood floors had not been refinished since they were installed 14 years ago; some areas were a real mess. Restoration Hardwood’s crew worked efficiently, their process was much cleaner than I would have thought, and they finished the work on time over a five day period, including floor staining and three coats of high traffic grade floor finish. The refinished floors look brand new; re-staining in a different colour contributed dramatically to the overall result. We highly recommend using Restoration Hardwood for this work: on time, on budget, top quality. Patti Hatch

West Vancouver

“From start to finish we were very happy with the way the job was handled.”

We recently used Restoration Hardwood to refinish our 60 year old Hardwood oak floors. Some of the boards had substantial water damage and all had been covered up for many years by carpet. I was not even sure the floors were salvageable. From start to finish we were very happy with the way the job was handled. The workmen arrived punctually, were pleasant to deal with and restored the floor beautifully. There was an incredibly small amount of dust considering what was done and the job site was always left clean and tidy. The work was finished actually slightly ahead of time and on budget with ongoing advice on how to care for and protect our new Hardwood floor. Would we use this company again? Absolutely. Dick and Helen Lupton

West Vancouver

“Restoration Hardwood surpassed our expectations.”

What can you say, simply, professional, honorable, workmanship of unquestionable quality; reminiscent of the stories we have all heard about old school business, in days long since gone.

Murray surveyed our home, listened attentively to our thoughts, made his suggestions, and later forwarded us his straight forward quotation for our thousand square foot redo; oak floors and new oak base board moldings. After reviewing RH’s quotation and after comparing theirs with the three other quotes that we had received earlier, from BC’s largest and oldest Hardwood Flooring Companies, my wife and I contracted RH.

My wife and I could not say enough about how much we appreciate Murray and his company, and, our once again beautiful floors. We would introduce RH to any of our friends, family, and certainly our film related business contacts and associates. Patrick and Susie Doiron

New Westminster